Marketing today is driven by creating positive customer experiences. Customers no longer base their loyalty on price or product alone. Instead, they stay loyal to companies due to the experience they receive. If you don’t keep up with customer needs, they’ll leave you. This means you need to focus on specific audience pain points and needs and identify how to communicate your message to your target buyers in an engaging and appealing way.
There’s no point trying to reach and appeal to everyone, so carefully profile your target customers based on their age, occupation, location, interests, gender, etc. With this information, you can determine what media will reach, resonate with, and convert your audience. Additionally, it’ll help you decide what platforms and channels you should share your content on to reach them.